Services
Photo Inventory
A full photographic inventory does several key things – read more below.
About our Photo Inventory Services
Gives you an inventory of what was loss and helps in completing your detailed loss reports and contents claim with your insurance company.
Checks all items for previous loss condition. For example, if it was a smoke claim, we would look for scratches or dents on items not related to the smoke. This protects all parties.
Photographs take out the guess work when dealing with contents as the items can be clearly viewed.
Reports You have a choice of different types of excel spread sheets to best suite your needs for a final report on your contents, with or without pictures.
Packout List of Contents – After we have completed our inventory we can provide a full pack-out list to the home owner and insurer.
Track how contents respond, or not, to cleaning – When we process (clean) items some of your contents might not respond to the cleaning and have to be placed onto the “NR” non-returnable/non-restorable list. Our tracking makes this quick and easy for all parties involved.
We list your contents two ways – We provide the insured and insurer a “cleaned” section in our contents listing as well as a “NR” section, so everyone is fully aware of what they will be getting back. Also, they are fully aware of the items that will be disposed of in the list of the items they will not be getting back.
What a Photo Inventory Includes
A photo inventory is an item-by-item record of the contents affected by a loss. It is built during the pack-out, so nothing is moved before it is documented.
For each item we record
- A photograph of the item
- A description and quantity
- The room it came from
- Its condition, including pre-existing damage
- Whether it was cleaned or listed as non-restorable
The result is a clear record for your claim and a way to track every item through cleaning, storage and pack-back.
How Adjusters and Homeowners Use It
Adjusters use the inventory to review the contents side of a claim and value non-restorable items without guesswork. See how we work with adjusters.
Homeowners and businesses get a complete record of what was in the property and what happened to each item, which makes a stressful process easier to follow.
Our guides to why photo inventory matters and filing a contents claim in Alberta explain more.
FAQ – Photo Inventory
Common questions about how we document your belongings.
Who receives the photo inventory?
You and your insurer. We share the inventory with the insured and the adjuster so everyone works from the same record.
What format is the report in?
Excel spreadsheets, with or without photos, in the format that best suits you and your adjuster.
Does the inventory include items that cannot be restored?
Yes. Items are listed in a cleaned section and a non-restorable section, so everyone knows what is coming back and what will be claimed.
Do you check for damage that was there before the loss?
Yes. We note pre-existing condition, such as scratches or dents unrelated to the loss, which protects everyone involved.
Can you inventory a business?
Yes. Offices, retail spaces and other commercial properties are inventoried area by area. See commercial contents restoration.