For Insurance Adjusters
Contents Restoration for Insurance Adjusters in Calgary
Calgary Contents handles the contents side of fire, smoke, water and mould claims from first call to pack-back, with the documentation your file needs at every step.
One contents vendor for the whole file: pack-out, inventory, cleaning, storage and pack-back, handled by our own people, equipment and trucks.
Contents are where claims slow down: hundreds of items, owners under stress and a long wait while the building is repaired. We take that whole workstream off your desk. Every item is photographed, sorted into restorable and non-restorable, cleaned with the method that suits it, held in climate-controlled storage and returned when the home or business is ready.
Because contents restoration is all we do, our process is built around saving more items and documenting them properly, so fewer belongings become total-loss payouts.
What you can hand to us on a contents file:
Emergency pack-out, 24/7
Itemized photo inventory
Non-restorable documentation
Ultrasonic and electronics restoration
Odour removal and decontamination
Climate-controlled storage
Pack-back and placement
The Documentation Your File Needs
Our photo inventory records each item at pack-out with photos and its condition, then sorts it two ways: items we clean and return, and items that cannot be restored. Non-restorable items are documented so they can be valued and replaced on the claim, and they can be held for your review before disposal.
You get a clear record of what left the property, what came back and what was written off, which makes settlement simpler and reduces disputes with the insured.
Typical documentation on a contents file:
Photos of each item at pack-out
Condition and pre-existing damage notes
Restorable and non-restorable lists
Cleaning method by item category
Storage and pack-back records
How We Work With Adjusters
- Assignment. Call or email us with the claim details and insured contact. We reach out to the insured to arrange a visit.
- Assessment and scope. We walk the property, identify what can be saved and agree on the scope with you.
- Pack-out and photo inventory. Items are photographed, labelled and packed room by room through our contents pack-out service.
- Restoration. Items are cleaned with the right method: ultrasonic cleaning, electronics restoration, textile cleaning and odour removal.
- Storage. Restored contents are held in climate-controlled storage during repairs.
- Reporting. You receive the inventory, the non-restorable list and updates as the file moves.
- Pack-back and sign-off. Contents are returned and placed once the property is ready.
Why Adjusters Choose Calgary Contents
We are a contents specialist, not a general contractor, so the contents side of your file gets a team and a facility dedicated to it.
IICRC-certified leadership: CPT, FSRT, WRT and OCT
Surgical-grade ultrasonic cleaners
Electronic Drying Chamber for electronics
Hydroxyl, ozone and fogging deodorization
The only Alberta-certified TOMI SteraMist™ applicator
Calgary and seven surrounding communities
Assign a Contents File
Call 403-407-0208 or email info@calgarycontents.com with the claim details. Emergency pack-outs are available 24/7.
FAQ – Contents Restoration for Adjusters
What areas do you cover?
Calgary, Rocky View County, Airdrie, Beiseker, Chestermere, Cochrane, Crossfield and Irricana. See all of our service areas.
Do you work alongside the restoration contractor?
Yes. We handle the contents while the contractor works on the structure, and we schedule pack-out and pack-back around their work. See how we work with restoration contractors.
How are non-restorable items handled?
They are photographed, described and listed separately in the inventory so they can be valued on the claim. Our guide to non-restorable items explains how that decision is made.
Can you handle commercial losses?
Yes. We pack out, clean and store contents for offices, retail, schools and other businesses. See commercial contents restoration.
Do you offer emergency pack-outs?
Yes, 24/7. Call (403) 407-0208.
Guides for Adjusters and Policyholders
Resources we share with adjusters and the homeowners they work with.
Talk to a Contents Specialist
Tell us what happened and what was damaged. We will explain what can be saved and what happens next. Call 403-407-0208, 24/7.